Terms and conditions for the supply of technology marketing services
THE RUBICON AGENCY LIMITED, A COMPANY INCORPORATED AND REGISTERED IN ENGLAND WITH COMPANY NUMBER 9171666 WHOSE REGISTERED OFFICE IS AT: Sutherland House, 1759 London Road, LEIGH-ON-SEA, ESSEX, SS9 2SW.
1 Interpretation
1.1 Definitions. In these Conditions, the following definitions apply:
“Business Day” means a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business
“Charges” means the charges payable by the Client for the supply of the Services in accordance with clause 5
“Commencement Date” has the meaning set out in clause 2.2
“Conditions” means these terms and conditions as amended from time to time in accordance with clause 13.1.
“Contract” means the contract between The Rubicon Agency and the Client for the supply of Services in accordance with these Conditions
“Client” means the person or firm who purchases Services from The Rubicon Agency.
“Deliverables” means the deliverables set out in the Order.
“Intellectual Property Rights” means all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
“Order” means the Client’s order for Services as set out in the Quotation and Statement of Works document.
“Pre-Existing Materials” means all documents, information and materials provided by The Rubicon Agency relating to the Services which existed prior to the commencement of this agreement, including computer programs, data, reports and specifications and processes used in the provision of the Services.
“The Rubicon Agency” means The Rubicon Agency Limited office is at incorporated and registered in England & Wales with company number 9171666 and whose registered office is at: Sutherland House, 1759 London Road, Leigh-on-Sea, Essex, SS9 2SW.
“Services” means the services, including the Deliverables, supplied by The Rubicon Agency to the Client as set out in the Quotation and Statement of Works.
“Statement of Works” means the description or specification of the Services provided in writing by The Rubicon Agency to the Client.
1.2 Construction. In these Conditions, the following rules apply:
1.2.1 a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
1.2.2 a reference to a party includes its successors or permitted assigns;
1.2.3 a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;
1.2.4 any phrase introduced by the terms including, include, in particular or any similar expression, shall be construed as illustrative and shall not limit the sense of the words preceding those terms. A reference to writing or written includes faxes and e-mails.
2 Basis of Contract
2.1 The Order constitutes an offer by the Client to purchase Services in accordance with these Conditions.
2.2 The Order shall only be deemed to be accepted when The Rubicon Agency issues written acceptance of the Order at which point and on which date the Contract shall come into existence (“Commencement Date”).
2.3 The Contract constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of The Rubicon Agency which is not set out in the Contract.
2.4 Any samples, drawings, descriptive matter or advertising issued by The Rubicon Agency, and any descriptions or illustrations contained in The Rubicon Agency catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.
2.5 These Conditions apply to the Contract to the exclusion of any other terms that the Client seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
2.6 Any Quotation given by The Rubicon Agency shall not constitute an offer, and is only valid for a period of 30 Business Days from its date of issue.
3 Supply of Services and Deliverables
3.1 The Rubicon Agency shall supply the Services to the Client in accordance with the Statement of Works in all material respects.
3.2 The Rubicon Agency shall use all reasonable endeavours to meet any performance dates specified in the Order, but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.
3.3 The Rubicon Agency shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and The Rubicon Agency shall notify the Client in any such event.
3.4 The Rubicon Agency warrants to the Client that the Services will be provided using reasonable care and skill.
3.5 After the Commencement Date, The Rubicon Agency will submit to the Client for approval:
3.5.1 Strategies, plans, copy layouts, artwork, creative concepts and/or scripts; and
3.5.2 Estimate of the cost of any items payable in addition to The Rubicon Agency’s original quotation.
3.6 Written or oral approval by the Client of the items specified in clauses 3.5.1 and 3.5.2 will be taken by The Rubicon Agency as authorisation to proceed with the instruction of third party suppliers as specified in the Order (or which the parties have subsequently agreed upon) in reliance on the Client’s authorisation and the Client shall at all times remain responsible for the costs of these third party suppliers.
3.7 Any claim regarding the quality or condition of the Deliverables must be notified to The Rubicon Agency within 48 hours of delivery of the Deliverables to the Client. If no such notice is received by The Rubicon Agency within the time period specified then the Client shall be deemed to have accepted the Deliverables. If the Client does notify The Rubicon Agency within the 48 hour timeframe then, provided The Rubicon Agency is given a reasonable opportunity to examine the affected Deliverables, The Rubicon Agency shall, at its option, correct, repair or replace the affected Deliverables. The Rubicon Agency shall not be obliged to correct, repair or replace the affected Deliverables where the defect arises because the Client has failed to follow The Rubicon Agency’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Deliverables or if the defect arises as a result of The Rubicon Agency following any drawing or design supplied by the Client or if the Client corrects, alters or repairs the Deliverables without The Rubicon Agency’s prior written consent.
3.8 The risk in the Deliverables shall pass to the Client as soon as they are delivered to the Client. Title to the Deliverables shall not pass to the Client until The Rubicon Agency has received payment in full (in cash or cleared funds) for the Deliverables any other goods or services that The Rubicon Agency has supplied to the Client.
3.9 Until title to the Deliverables has passed to the Client, the Client shall hold the Deliverables on a fiduciary basis as The Rubicon Agency’s bailee and keep the Deliverables separate from all other goods or materials held by the Client so that they remain readily identifiable as The Rubicon Agency’s property and maintain the Deliverables in satisfactory condition and keep them insured against all risks for their full price from the date of delivery. If before title to the Deliverables passes to the Client the Client becomes subject to any of the events listed in clause 9.1.2 or The Rubicon Agency reasonably believes that any such event is about to happen and notifies the Client accordingly, then without limiting any other right or remedy The Rubicon Agency may have, The Rubicon Agency may at any time require the Client to deliver up the Deliverables. If the Client fails to do so promptly, The Rubicon Agency may enter any premises of the Client or of any third party where the Deliverables are stored in order to recover them.
4 Client’s Obligations
4.1 The Client shall:
4.1.1 ensure that the terms of the Order and any information it provides in the Specification are complete and accurate;
4.1.2 co-operate with The Rubicon Agency in all matters relating to the Services and promptly provide any information relating to the Services in sufficient time to enable The Rubicon Agency to perform its obligations;
4.1.3 provide The Rubicon Agency with such information and materials as The Rubicon Agency may reasonably require in order to supply the Services, and ensure that such information is accurate in all material respects;
4.2 If The Rubicon Agency’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Client or failure by the Client to perform any relevant obligation (“Client Default”):
4.2.1 The Rubicon Agency shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Client remedies the Client Default, and to rely on the Client Default to relieve it from the performance of any of its obligations to the extent the Client Default prevents or delays The Rubicon Agency’s performance of any of its obligations;
4.2.2 The Rubicon Agency shall not be liable for any costs or losses sustained or incurred by the Client arising directly or indirectly from The Rubicon Agency’s failure or delay to perform any of its obligations as set out in this clause 4.2; and
4.2.3 the Client shall reimburse The Rubicon Agency on written demand for any costs or losses sustained or incurred by The Rubicon Agency arising directly or indirectly from the Client Default.
5 Charges and Payment
5.1 Unless agreed otherwise in writing and subject to clause 5.2, the Charges are as set out in the Order.
5.2 The Rubicon Agency reserves the right, by giving notice to the Client at anytime, to increase the Charges at any time during the Term due to any event or factor beyond its control including but not limited to:
5.2.1 Any variation of duties or increase in the costs of materials, labour, digital media or printing;
5.2.2 Any charge in the Specification requested by the Client;
5.2.3 Any delay caused by the Client.
5.3 The Rubicon Agency will invoice the Client on either of the following instances 1) upon client raising the PO, 2) upon completion of the QuickPlan (depending on engagement) or 3) upon delivery and acceptance of Planning presentation (depending on engagement)
5.4 The Client shall pay each invoice submitted by The Rubicon Agency:
5.4.1 within 30 days of the date of the invoice; and 50% @ 14 days on invoices where it’s the first project for a client. The remaining 50% is then payable on 30 days.; and
5.4.2 in full and in cleared funds to a bank account nominated in writing by The Rubicon Agency, and
5.4.3 time for payment shall be of the essence of the Contract.
5.5 All amounts payable by the Client under the Contract are exclusive of amounts in respect of value added tax chargeable for the time being (“VAT”). Where any taxable supply for VAT purposes is made under the Contract by The Rubicon Agency to the Client, the Client shall, on receipt of a valid VAT invoice from The Rubicon Agency, pay to The Rubicon Agency such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
5.6 Without limiting any other right or remedy of The Rubicon Agency, if the Client fails to make any payment due to The Rubicon Agency under the Contract by the due date for payment (“Due Date”), The Rubicon Agency shall have the right to charge the following fees at 14 days after the Due Date should the client not provide adequate and agreeable plans for payment terms. Warning of late payment fees are advised on all estimates, invoices, QuickPlan agreements and Statements of Works.